Services at Gran Canaria Airport

Gran Canaria airport provides different services to all passengers:
Shops with different products as beauty and personal care, clothes, accessories, pharmacy, duty free, jewellery, lottery, children’s products, electronics, music, photography, souvenirs, magazines, etc.

Various restaurants and cafés are located along the airport.

Apart of these services, there is a children’s play area (Level 1), a post office (level 0), a multi-confessional chapel (level 2).

 

 

Health Care - Medical services

First aid:
Ground level - Departures Hall
Assistance 24h daily
Phone: +34 928 579 112

More than 16 defibrillators are located along Gran Canaria Airport.

 

 

Lost & Found

For any lost belonging within Gran Canaria Airport premises, please contact with the Lost & Found office:

lpa.operdidos@aena.es

Location: Floor 2, Departures.

 

 

Information services

Need any information about Gran Canaria Airport?

Contact the Support Office for Passengers, Users and Customers.

Phone: +34 928 579 094 / +34 928 579 095

Location: First level, Departures

 

 

Tourist infornation

For any touristic information regarding Gran Canaria, please contact with the Gran Canaria Council: +34 928 579 504.

Location: Ground level, reclaim hall.

 

 

Passengers with special needs or reduced mobility

It is strongly recommended to get in contact with your airline or with the airport to request the personal assistance at Gran Canaria airport.
Phone: +34 902 404 704 / (+34) 91 321 10 00.

 

 

Banking Services

- Currency exchange: Exact Change (1st and 2nd levels)
- ATMs: Banco Santander (First level: Departures hall, Boarding hall, Zone A), Caixa Bank (First level: Departures hall, Boarding hall)

 

 

Internet

P0: Check-in from 100 to 109
Level 1: Check-in from 40 to 91
Level 1 - Zone A: Boarding area

There is free unlimited Wi-Fi.

Customer service: +34 900 928 053 | serviciowifi@aena.es

 

 

Business Center / Meeting Rooms

Conference Hall: it has a capacity for more than 74 guests and 5 speakers.
Location: Level 2 - Departures.
E-mail: lpainfo@aena.es . Phone: +34 928 57 90 05 / +34 928 57 99 21

Press Centre: it is located at level 1.

 

 

VIP Lounge - Galdós

It is the Vip Lounge at Gran Canaria airport. It is available for Schengen and non-Schengen flights.


Location: 2nd floor (Area C) - Departures. Opening hours: from 6 am to 10 pm. Phone: 928 579 094 / 928 579 095 | pasalavip@aena.es

Accessibility: Passengers with a business boarding pass or club cards. The other passengers can have access to the lounge area by purchasing the corresponding ticket fee (credit cards or cash accepted).

Fees: Adults: more than 11 years old - €24.20 Children: from 6-10 years - €11.60 Children: from 0-5 years: for free.

You can purchase your entry ticket here.

Amenities/services at Galdós Lounge: A terrace with beautiful views over the Atlantic Ocean, books and newspapers, TV, Internet, unlimited and free Wi-Fi, staff assistance, food and beverages.

*Prices are subject to change.