Gran Canaria Airport Facilities
Wi-Fi
Free Wi-Fi is provided at Gran Canaria Airport.
Just connect to "AIRPORT FREE WIFI AENA" network.
Customer assistance: +34 900 928 053 | serviciowifi@aena.es
Medical services
First aid
Location: Ground level - Departures Hall
Service hours: Assistance 24h daily
More than 16 defibrillators are located along Gran Canaria Airport.
Lost & Found
For any lost belonging at Gran Canaria Airport premises, please contact with the Lost & Found office: lpa.operdidos@aena.es
Location: Floor 2, Departures.
Information services
Need any information about Gran Canaria Airport?
Contact the Support Office for Passengers, Users and Customers.
Phone: +34 91 321 10 00.
Location: First level, Departures.
Tourist information
For any tourist information regarding Gran Canaria, please contact with the Gran Canaria Council:
Phone: +34 928 574 117.
Location: Ground level, reclaim hall.
Passengers with special needs or reduced mobility
It is strongly recommended to get in touch with your airline or with the airport staff to request the personal assistance at Gran Canaria Airport.
Phone: +34 91 321 10 00.
Banking Services
Currency exchange
Exact Change: 1st and 2nd levels
Contact: +34 928 574 666
ATMs
- Caixa Bank: First level: Departures hall, Boarding hall
- Euro Automatic Cash: Floor 1, Departures and Boarding
- Euronet: Floor 0, Arrivals hall
Business Center and Meeting Room
Conference Hall
It is able to handle 74 guests and 5 speakers.
Location: Level 2, Departures.
Email: lpainfo@aena.es
Phone: +34 928 57 90 05 | +34 928 57 99 21
Press Lounge
It is located at level 1, Check-in
Smoking area
Passengers cannot smoke inside Gran Canaria Airport facilities.
Luggage storage
There are no luggage storage options at Gran Canaria Airport facilities.
Other Services
- Lost baggage
- Duty free
- Family services
- Food and drink concessions
- Minimarket
- Pharmacy
- Post office
- Smoking area
Lounges
Sala VIP Galdos. It is available for both Schengen and non-Schengen flights. Location: Second level, Departures, Zone C. Opening hours: From 6 am to 10 pm. Amenities/services at Galdos Lounge: A terrace with beautiful views over the Atlantic Ocean, books and newspapers, TV, Internet, unlimited and free Wi-Fi, staff assistance, food and beverages, among others.